
Please contact us and we will be happy to help.
Information on international shipping costs:
Please note that for international shipping, customs duties and any other costs that may apply in the destination country are not included in the item price or shipping costs.
Notes before purchase:
Monday - Friday 7:00 AM - 5:00 PM.
If you collect the item in person, payment in cash only is possible.
If your contact details are not up to date, we cannot inform you about the shipping status or other important messages.
After payment has been received and the goods have been shipped, we will automatically leave positive feedback for you.
Of course, we would also appreciate positive feedback from you.
If there are any problems with the purchase, please contact us before opening a case for an item not received / item not as described, or before leaving neutral or negative feedback.
We always strive to resolve any discrepancies or problems quickly and to your satisfaction.
All our items are marked with special markings and, in some cases, seals.
Items with broken or missing markings or seals are considered no longer in the delivered condition.
According to our cancellation policy, you have 30 days after receiving the goods to return the item.
Each package contains a return form and the cancellation policy, which you can fill out.