BEFORE MAKING ANY PURCHASE, PLEASE READ THE FOLLOWING CAREFULLY.
Our new and used items work perfectly.
Before being shipped, they are tested and marked with a special engraved signature, so that in the event of a return, we can identify our item with certainty. The photos in our listings are the original photos of the items in our warehouse. If the actual photo is not available, this will be clearly stated. Used items may show signs of wear. Before each purchase, please compare the product code provided in the listing with the one you have.
If you have any doubts, our customer service team will be happy to help.All used products have no functional defects and are carefully checked before shipping. For all electrical components or items with electronic parts, please note that CODING/UNCODING service by industry professionals (authorized electricians/technicians) may be required, which may involve additional costs. Therefore, please check with the person who will replace the part before assigning it. We do not provide, for example: radio unlock codes or ECU/central unit codes.
Please contact us before leaving a hasty negative review! Customer satisfaction is our first goal. Your negative review or low star rating harms us greatly and prevents us from continuing our business.We are ready to accept any request in order to resolve any problem that may arise. If you do not agree with what is stated in this listing, please do not buy the product.
Upon receipt of the goods, check that everything is in order. Always accept the parcel by signing subject to inspection so that you can request compensation for any damage caused during transport. In case of problems, contact us on the same day the parcel arrives. The sale will be considered completed 14 days after delivery.
If the item received is different from the one in the listing and does not match the description, for example if the product code differs from the one stated in the description, we will arrange for the item to be collected and the correct product to be resent, if available, at no additional cost. Otherwise, once the return is received, we will issue a full refund.
If the item received is damaged or does not work, please contact us with a photo and the product code. We will replace it with another part if available; otherwise, in the case of a refund, shipping costs will be borne by the buyer.
All goods are accompanied by a receipt or invoice. Please request the invoice again at the time of ordering, as it cannot be issued later. For invoicing, please provide:
TAX CODE OR VAT NUMBER
DESTINATION ADDRESS (if different from the residence address)
Bank details will be sent immediately after purchase.
PAYMENT MUST BE MADE WITHIN 5 DAYS OF THE ITEM BEING AWARDED, AFTER WHICH A DISPUTE FOR UNPAID ITEM WILL BE OPENED AND THE ITEM WILL THEN BE RELISTED.